PRIVACY POLICY:

SB INGENIERIE (SADEV)

ARTICLE 1: FOREWORD

GDPR and you

The protection of personal data is one of our major concerns. The privacy policy is part of a legal framework established by the European Data Protection Regulation (EU Regulation 2016/679 of 27 April 2016), applicable since 25 May 2018 and the Loi Informatique et Libertés n°78-17 of 6 January 1978 as amended relating to data processing, files and freedoms.

The purpose of this data protection policy is therefore to give you an overview of:

  • The controller of personal data
  • How your data is collected and processed. Personal data is data that can identify a specific individual.
  • Your rights regarding the use of your personal data
  • The parties whom your data is disclosed to
  • The site’s cookie policy

This privacy policy is complementary to the legal notice on the website and the general terms of use.

ARTICLE 2: GLOSSARY

I promise, you will understand us!

Personal Data is any information relating to an identified or identifiable person, i.e. that allows that person to be identified directly (e.g. name and surname) or indirectly (e.g. cookies).

Processing of personal data is any operation or set of operations (automated or otherwise) which is applied to personal data or sets of personal data, such as: the collection, recording, organisation, storage, transmission of (…)

The data controller determines the purposes (objectives of the processing) and the means of the processing.

The Processor processes personal data on behalf of and under the instructions of the Controller.

ARTICLE 3: GENERAL PRINCIPLES

We have legal obligations!

In accordance with the provisions of Article 5 of the General Data Protection Regulation (GDPR), the collection and processing of your personal data shall comply with the following principles:

  • Lawfulness, fairness and transparency: the collection and processing of personal data can only be based on a previously agreed legal basis (performance of a contract, legal obligation, consent, legitimate interest, preservation of vital interests)
  • Limited purposes: the collection and processing of personal data is carried out for one or more established purposes
  • Minimisation of data collection and processing : only data strictly necessary for the proper performance of the intended purposes are collected
  • Time-limited data retention: the data controller is obliged to set out retention periods for the personal data processed
  • Integrity and confidentiality of the data collected and processed: the data controller agrees to guarantee the integrity and confidentiality of the data collected.

ARTICLE 4: DATA CONTROLLER

We are responsible for the data entrusted to us!

As the data controller, SADEV commits to abide by the obligations arising from the Regulation and the amended Data Protection Act, concerning the collection and processing of personal data undertakes to comply with the obligations arising from the Regulation and the amended Data Protection Act, concerning the collection and processing of personal data. In accordance with Article 32 of the GDPR, we shall implement all technical and organisational measures to ensure the protection of your personal data.

ARTICLE 5: PERSONAL DATA COLLECTED AND PROCESSED: WHAT DATA?

What do we know about you?
In accordance with the principle of minimisation, we only collect the data necessary for the performance of our tasks. As part of our business, SADEV may collect and process the following information:
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We do not collect any sensitive data such as religion, trade union membership, racial and ethnic origin, criminal convictions or health data.

ARTICLE 6: PERSONAL DATA COLLECTED AND PROCESSED: WHY?

Please allow us to explain!
In all these situations, SADEV acts as a “Data Controller” within the context of GDPR.

DATA COLLECTED

REASONS FOR COLLECTION

LEGAL FRAMEWORK

RETENTION PERIODS:

CONSULTATION OF THE WEBSITE

  • Identity

  • Professional life

  • Login data

  • Location

  • Internet

We use this data for the following purposes:

– To send you marketing communications (if you have opted-in)

– To allow you to proceed with your registration

– Send you our quotes (if you have requested them)

– Contact you when you fill in the contact form

– Carry out audience analysis or statistics (if agreed)

Consent

Your browsing data on our website is stored for a maximum of 13 months.

Your personal data as a customer is kept for 5 years after the end of the business relationship.

Data gathered through the form is retained for 3 years from the date of collection or last contact by the customer.

– Allow you to access your account online

– Allow you to change your personal information

 

Execution of the contract

– Offer you personalised services

– Monitoring and improving our website

– Securing our website and ensuring that we and you are protected against fraud.

Legitimate interest

CUSTOMER RELATIONSHIP MANAGEMENT

  • Identity

  • Professional life

  • Login data

  • Location

  • Internet

We use this data for the following purposes:

– Order management (preparing and dispatching customer orders)

– Handling customer returns

– Management of logistics activity

– Management of relations with couriers (management of delivery and returns, improvement of transport quality)

– Managing customer relations

– Managing customer requests

– After-sales processing and management

– Management of disputes and litigation

– Collections management

Execution of a contract

Retention for the duration of the commercial relationship and for 5 years after the end of the relationship.

Retention of invoices for 10 years.

With regard to cookies, the data is retained as long as you do not object to the processing.

– Management of order payments (compliance with accounting obligations)

– Litigation management (compliance with legal obligations)

Legal obligation

– To send you marketing communications (if you have opted-in)

– Optimise our offers (if cookies are enabled)

– Personalise your customer experience on our site (if you enable cookies)

Consent

– Offer you personalised services

– Monitoring and improving our website

– Securing our website and ensuring that we and you are protected against fraud

– Enhancing the website

– Preventing fraud

– Protecting transactions against fraud.

Legitimate interest

NEWSLETTER REGISTRATION AND MARKETING COMMUNICATIONS

  • Identity

  • Professional life

We use this data to:

— To send you marketing communications (if you have opted-in)

Consent

The data is kept as long as the data subject does not unsubscribe (via the unsubscribe link in the newsletters)

– Carry out audience analysis or statistics

– To send you information communications

Legitimate interest

– Keep a removal list if you have asked not to be contacted

Legal obligations

ARTICLE 7: PERSONAL DATA: WHO HAS ACCESS TO YOUR PERSONAL DATA?

We don’t pass them on to just anyone!

SADEV is committed to only passing on your personal data to authorised persons within the company and to authorised third parties such as the tax, customs or economic authorities, the judicial authorities and the police force.

SADEV may pass on your personal data to subcontractors such as our IT service provider EVA for example. The use of these service providers is necessary for the proper provision of our services. We are committed to verifying and guaranteeing compliance with GDPR and the updated Data Protection Act.

Apart from the recipients mentioned above, SADEV commits to not passing on your personal data to third parties or external organisations without your express consent.

SADEV shall not sell, transfer or disclose your personal data to any unauthorised third party.

SADEV does not make any automatic decisions based on your personal data. No profiling is carried out during processing, and the data we collect will never be used without human intervention.

ARTICLE 8: YOUR RIGHTS

You hold all the cards!

8.1 Your rights

In accordance with the current regulation, you have the following rights with regard to your personal data:

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8.2 The DPO

SADEV has appointed a Data Protection Officer (DPO). To exercise your rights, you can contact our Data Protection Officer (DPO) at the following address:

Data Protection Officer: OPTIMEX DATA

E-mail address privacy@sadev.com

Telephone: 09.71.16.15.42

SB ENGINEERING

78 chemin des poses

74330 POISY

 

8.3 Complaints to the CNIL

You may at any time lodge a complaint with the competent authority, namely the Commission National de l’Informatique et des Libertés (CNIL), by following the link below https://www.cnil.fr/fr/plaintes.

ARTICLE 9: SECURITY MEASURES

You entrust us with your data, we take care of it!
SADEV is concerned about the security of personal data, which it is committed to processing in a secure manner and only for as long as is necessary to achieve the intended purpose.

SADEV has put in place technical and organisational measures to ensure a level of data protection that is suitable to the nature and purpose of the processing.
In accordance with Article 32 of GDPR on the security of processing, SADEV has put in place:

  • Means to ensure the continued confidentiality, integrity, availability and resilience of processing systems and services
  • Means to restore availability and access to data in a timely manner in the event of a physical or technical incident;

However, the security obligation remains an obligation of means, i.e. we do everything possible to guarantee the confidentiality and integrity of your personal data.

All persons having access to your personal data have been trained in good data protection practices. They are bound by an obligation of confidentiality and may be subject to disciplinary sanctions if they fail to comply with this regulation.

ARTICLE 10: DATA TRANSFERS OUTSIDE THE EUROPEAN UNION

A well organised trip!

During our business activities and in order to manage your requests, we do not directly transfer your data outside the European Union.

However, if your personal data is transferred outside the European Union, we will ensure that these countries guarantee a sufficient and appropriate level of data protection.

We are committed to informing you beforehand of the possibility of transferring data outside the European Union and thus, we will communicate to you the guarantees put in place to ensure a sufficient and appropriate level of protection.

ARTICLE 11: COOKIES

You have the choice between eating cookies or going on a diet
As with most websites, our website uses cookies which can be divided into 3categories:
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If you wish to limit your tracking, it is recommended that you refuse them by default via the cookie management banner that we have set up on our website.

Our cookie policy also explains how you can accept, customise or reject cookies by making your choice using the banner at the bottom of your screen.

In order to modify the cookies, you can follow this logo on our site at the bottom left of the screen.

ARTICLE 12: UPDATE OF THE DATA PROTECTION POLICY

You’re on the right track, it’s nearly the end!

This privacy policy may be subject to change.

The last update was made on 12/01/2022.

Contact us

Contactez-nous

L’entreprise SADEV fait partie d’un groupe international, qui a développé ses activités dans le monde entier.
Vous avez une question ?

Vous pouvez nous l’adressez ici, nos équipes vous répondront dans les plus bref délais.

Quote request

Demande de devis

Envoyer nous votre demande de devis en quelques clics :
1 – Sélectionnez un produit et personnalisez-le à votre projet suivant différents caractères « dimensions, finitions… », puis « ajoutez-le à votre demande de devis ».
2 – Créez votre compte client
3 – Finalisez votre demande de devis en ajoutant les plans de votre projet et vos commentaires puis « validez votre demande »
Nos équipes de technico-commerciaux vous répondront dans les plus brefs délais.
Vous pouvez par la suite consulter toutes vos demandes de devis dans votre compte client.

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Contact us

Contact us

SADEV is part of an international group, which has developed its activities all over the world.

Do you have a question?
You can send it to us here, our teams will answer you as soon as possible.

Quote request

Online quote request

Send us your request for a quote in a few clicks:
1 – Select a product and customize it for your project with technical parameters (dimensions, finishes, etc…) then add it to your quote request.
2 – Create your customer account
3 – Finalize your quote request by adding your project plans and your comments then “Validate your request”.
Our technical sales teams will answer you as soon as possible.
You can consult all your quotation requests in your customer account.

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